Voice Mail Systems

The Voice Processing systems handle incoming and outgoing calls. When a call comes in, it answers, forwards to the appropriate extensions, takes and stores messages, and notifies users when messages are left. Users may also send and transfer messages to other users within the system. The Voice Processing systems are easy to use, helping callers through the system with step-by-step voice prompts. Unlike handwritten messages or those left with answering services, Voice Processing system messages are confidential, they are stored in a mailbox and retrieved only with the user's password. Other advantages of the Voice Processing system are clarity and accuracy, which are commonly lacking with written messages. The messages come directly from the caller, in the caller's own voice. To further ensure accuracy, the system allows the sender to correct or change messages before saving them. Messages can be erased, transferred, or saved for future reference by the recipient.